Privacy Notice

This notice explains what information Suite 444 Radio collects through its song request form, caller forms (“Request to Go Live” and caller registration) and voice message form, and what we do with it. Suite 444 Radio is run by Suite 444 LLC in Milwaukee, Wisconsin.

What we collect

• Song requests and shoutouts: your first name, the song, the person or business it is for, your message, and optionally your city and email.
• Caller forms: your name, the way to reach you (Facebook Messenger name and/or phone number), optionally your city and email, your topic and message, the show you would like to call into, and the consent choices you make.
• Voice messages: your name, your audio file, optionally your city, contact details and a note, and your consent choice.
• Automatically: the date and time of your submission. Your internet address is turned into a one-way code that we use only to limit spam; we do not keep the address itself with your submission. These forms also use a cookie that is needed for the form to work securely.

Bookings, advertising and sponsorship

• Booking requests: your name, email, optional phone and business name, your notes, the service and time you chose, and your acknowledgement of the cancellation policy. We give you a private link to check your booking: anyone who has that link can see the booking, so keep it to yourself. We do not send automatic emails.
• Payments: if a payment is needed it is taken on Square's own secure payment page. We never see or store your card number: we keep only the amount, the status and Square's reference for the payment.
• Staff who run bookings can see what you submit. Financial records are visible only to the station's administrators.

Why we use it

• To review your request, contact you about it, and decide whether to use it on air.
• To run our shows, including screening callers before they go on air.
• To keep a record of what you agreed to and when.
• To prevent spam and abuse.

On air and recordings

• Suite 444 Radio is broadcast over the internet. Anything we broadcast can be heard by anyone, and cannot be taken back once it has aired.
• Your first name and message may be read on air if staff approve your request. Staff may decide not to use anything you send.
• We only broadcast your voice if you agree, and we confirm that with you out loud before you go on air.
• Suite 444 Radio is not recording calls at this time. If that changes, we will ask for your separate permission first.
• This website does not connect calls. A producer contacts you and connects you to the show by hand.

Who can see it

• Suite 444 Radio staff who run requests and callers can see what you send. A show host can see limited details about callers approved for their own show.
• Our website hosting provider stores the information for us.
• The live stream is delivered through Live365. If you speak with us through Facebook Messenger, that conversation is also governed by Meta's terms.
• We do not sell your information.

How long we keep it

We keep submissions until staff delete them. We do not currently delete them automatically.

Your choices

To ask what we hold about you, to correct it, or to have it deleted, email info@suite444.com. When we delete your details we remove your name, contact information, message, audio and notes, and keep only an anonymous record that a submission existed. We cannot take back anything that has already been broadcast.

Under 18

The caller and voice message forms are for people aged 18 or older. If you are under 18, please ask a parent or guardian to email us at info@suite444.com. If we learn that a child sent us information through these forms, we will delete it.

Changes

If we change this notice we will update the version number above. Each submission records the version you agreed to.